Promising Practices II: Case Study
Collections
Organization: Fountaindale Public Library District, Illinois
Offering: Bookmobile Services
Website: https://www.ncwlibraries.org/mail-order-library/
Fountaindale's Bookmobile extends the library's collection to patrons unable to visit the main library due to transportation barriers. The mobile library offers books, DVDs, and other materials, ensuring equitable access to resources. This service exemplifies a commitment to inclusivity by bringing the library directly to underserved communities, aligning with the Strategic Diversity Management Framework's emphasis on access and representation.
Resources
Organization: NCW Libraries (Washington State)
Offering: Mail Order Library
Website: https://www.ncwlibraries.org/mail-order-library/
NCW Libraries' Mail Order Library provides patrons in remote areas with access to library materials via mail. This service is crucial for individuals facing transportation challenges, ensuring they receive books and other resources without needing to travel. By adapting services to meet the needs of rural patrons, NCW Libraries demonstrates a commitment to equity and inclusion, key components of the Strategic Diversity Management Framework.
Assigned Role Related to Diverse Populations
Organization: Oxford Public Library (Connecticut)
Offering: Homebound Delivery Service
Website: https://ilovelibraries.org/article/transforming-access-how-nearly-700-small-and-rural-libraries-are-advancing-accessibility/
Recognizing the lack of public transportation, Oxford Public Library initiated a homebound delivery service for patrons with physical disabilities. This role directly addresses the needs of a diverse population facing mobility issues, ensuring they remain connected to library services. Such initiatives reflect the library's dedication to inclusivity and equitable service delivery, resonating with the principles of the Strategic Diversity Management Framework.
Strategic Representations (Mission, Vision, About Us)
Organization: NCW Libraries, Washington
Offering: Rural Services Department
Website: https://www.ncwlibraries.org/learn-about-our-rural-services/
NCW Libraries established a Rural Services Department to strategize outreach to rural patrons. This Department helps fulfil the library's mission to serve its community members, regardless of location or transportation access. By institutionalizing services for underserved populations, NCW Libraries is showing a proactive approach to diversity and inclusion, aligning with the Strategic Diversity Management Framework's focus on organizational commitment to equity.
Internal Department/Unit
Organization: Fountaindale Public Library District (Illinois)
Offering: Outreach Services Department
Website: https://www.fountaindale.org/services/outreach-services/
Fountaindale's Outreach Services Department has sought to extend library services beyond the physical building, targeting patrons with limited access due to transportation or other barriers. The department represents an organization that prioritizes inclusivity and equitable access, reflecting the Strategic Diversity Management Framework's emphasis on internal alignment with diversity goals.
News and Events (Internal)
Organization: Fayetteville Public Library (Arkansas)
Offering: Telehealth Services Training
Website: https://www.axios.com/local/nw-arkansas/2024/10/03/arkansas-librarians-training-telehealth-heartland?utm_source=chatgpt.com
Fayetteville Public Library hosted a training for librarians to provide telehealth services, addressing healthcare access issues in rural areas with limited transportation. This event addresses the library's role in bridging service gaps for underserved populations, showing adaptability and commitment to community needs, all key aspects of the Strategic Diversity Management Framework.
News and Events (External)
Organization: Seas the Day Mobile Library (Oklahoma)
Offering: Mobile Library Services
Website: https://www.southernliving.com/seas-the-day-moible-library-oklahoma-8423089
The Seas the Day Mobile Library brings books and internet access to communities lacking library services due to transportation barriers. This grassroots effort, recognized in media, emphasizes the impact of mobile libraries in promoting literacy and digital inclusion. These initiatives align with the Strategic Diversity Management Framework by addressing systemic accessibility issues and fostering community engagement.