Welcome
My name is Jordan Braidwood, and I am a doctoral student in the College of Communication & Information Sciences at the University of Alabama. I am a doctoral student in the College of Communication & Information Sciences at the University of Alabama. I have created this Diversity & Inclusion ePortfolio (D&P-eP) as part of my work for the CIS 650: Applying Diversity Leadership Theories & Praxis course during Spring 2025. In my D&P-eP, I analyze existing diversity and inclusion responses to homelessness and transportation barriers within The DeFuniak Springs Library in DeFuniak Springs, Florida. I also propose a range of responsive strategies to further cultural competence and effective leadership in the diverse workforce environment. As part of my analysis, I will critically evaluate a variety of existing information responses (e.g., collections, services, programs, resources, policies, and best practices) to ensure equality/equity of representation, access, and information use of diverse stakeholders in my community-centered organizational setting. I will also develop a strategic diversity action plan for the information organization to identify future directions of progressive growth and professional practice.
1.1 Reflection
I am a dedicated professional with a strong background in youth services, quality assurance, and project management across non-profit, library, and educational sectors. My passion for improving the lives of children and families has been reinforced through my work in diverse environments, including my experiences at the DeFuniak Springs Library. Currently pursuing a Ph.D. in Communication and Information Sciences at The University of Alabama, I bring a multidisciplinary approach that combines social sciences, information systems, and communication strategies to support community needs.
Diversity and inclusion are central to my professional values and are especially critical when addressing the unique challenges faced by the DeFuniak Springs community. The library serves as a vital resource for many individuals, including homeless residents and those with limited transportation options. These community members often rely on the library not only for access to books and information but also for essential services such as internet access, job searches, social service referrals, and a safe, welcoming environment. Ensuring that the library remains accessible and responsive to these needs is crucial in fostering a more inclusive and supportive community.
Research indicates that homeless patrons utilize public libraries for more than just shelter; they engage with collections and services much like other patrons. However, many libraries lack specific policies or services tailored to the unique needs of homeless individuals. Dowdell and Liew (2019) found that while current offerings often meet the needs of homeless patrons, there is room for developing specialized services to better support this group.
Transportation barriers also significantly impact access to library services, particularly in rural areas like DeFuniak Springs. Elton (2015) discusses how bookmobiles can serve as an effective outreach strategy to overcome such barriers, bringing library resources directly to underserved communities.
As a communication and information professional, I believe that integrating diversity and inclusion means recognizing and addressing the barriers that prevent equitable access to resources. In a rural area like DeFuniak Springs, where transportation challenges can limit access to educational and social opportunities, the library plays a critical role in bridging gaps. By advocating for mobile outreach services, enhancing digital accessibility through virtual programming, and collaborating with local organizations to provide transportation solutions, the library can continue to serve as a lifeline for those who need it most.
The intersection of homelessness and information access is another area of focus. Many individuals experiencing homelessness face significant obstacles in securing employment, housing, and healthcare due to limited access to digital tools and support services. Libraries can serve as a critical touchpoint by offering access to technology, skills training, and connections to essential services. Addressing these needs requires a holistic approach that involves empathy, community collaboration, and tailored support to meet people where they are.
In today's evolving cultural climate, it is imperative that libraries address social inequities by proactively creating inclusive spaces that support marginalized groups. While challenges such as funding constraints and resource limitations persist, they also present opportunities for innovative solutions through partnerships with local agencies, grant initiatives, and community-driven programs.
My goal is to continue using my experience to help the DeFuniak Springs Library expand its reach and impact, ensuring that it remains a beacon of hope and opportunity for all, regardless of their socio-economic circumstances or transportation barriers. By championing inclusive communication strategies and advocating for policies that prioritize accessibility, I hope to contribute to a future where libraries truly serve everyone in the community.
1.2 Diversity Focus
For this course, I am focusing on the aspects of diversity and inclusion related to accessibility for individuals experiencing homelessness and those without reliable transportation at the DeFuniak Springs Library, which serves as a vital information center for the community. These populations often face significant barriers in accessing library resources, including internet access, job search assistance, and educational materials. Addressing these challenges is critical to ensuring equitable access to information and support services. Public libraries, such as DeFuniak Springs, play a crucial role in bridging these gaps by offering tailored outreach programs and digital resources. Research suggests that libraries are increasingly seen as essential community hubs for marginalized populations, providing not only informational support but also a sense of belonging and stability (Dowdell & Liew, 2019). By evaluating the library’s current services and identifying areas for improvement, this project aims to enhance inclusivity and ensure that all residents, regardless of their socio-economic status or transportation challenges, can fully benefit from available resources.
References
Dowdell, K., & Liew, C. W. (2019). Public libraries and homelessness: A study on needs, services, and policies. Evidence Based Library and Information Practice, 14(3), 19-34. Retrieved from https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/29805
Elton, J. (2015). Addressing rural library access: The role of bookmobiles in overcoming transportation barriers. B Sides, 8(1), 45-57. Retrieved from https://pubs.lib.uiowa.edu/bsides/article/id/27886/